Turning strategy into digital reality
Dream. Design. Build. Repeat.
We ideate, design and build better digital products to help our clients accelerate their digital journey and realise their vision.
Client scenarios
You nailed the branding strategy. But how do you bring it into reality?
The marketing launch is defined. Where do your clients turn to deliver on digital experiences?
Your client wants to tap into AI. How do you future-proof their digital marketing?
Fast forward 2 years. How can you deliver 10x the value with digital products?
Tangible solutions
Engage a delivery partner that eats strategy for breakfast.
Ignite digital experiences to build marketing programs that deliver timely innovation.
Activate a team that thinks about undertakings as evolving products, not projects.
Tap in to a partner focused on optimizing Artificial Intelligence capabilities.
About gravity9
Founded in 2018
150 talented people
11 global offices
Product
Gravity9 was launched based on a vision to help clients create “momentum with gravity” by combining experience + technology to build better digital products in short timeframes.
Senior digital talent
Small teams of highly skilled individuals with deep engineering knowledge together with customer strategy and design expertise. Seasoned digital experts with a passion for crafting leading-edge digital products.
Artificial Intelligence
Expertise in designing and building products that leverage Artificial Intelligence to enhance decision-making processes, improve operational efficiency and cut costs.
Turn your strategy into digital reality.
Our client stories
BOOTS No7
Envisioning a beauty concierge app to boost loyalty
Worked with Boots No7 to envision and build a new Beauty Concierge application that creates a more intimate shopping experience that encourages trust, customer loyalty, repeat business and increased foot traffic versus competitors.
A web-based solution was created, tailoring the customer experience via an accessible in-store app. The app maintains customer profiles and preferences allowing consultants to access this information, creating a more personalised service unique to Boots.
VODAFONE
Personalizing the mobile shopping experience
Vodafone asked us to envision and implement a portal for a new shopping experience to be rolled out across several countries that allows customers to find products by user preference then compare products, price plans and accessories.
The project scope included designing the product concept, creating UX designs, building a front-end web application and implementing microservices to pull and aggregate information from various locations. The result was an interactive dashboard to gain actionable insights into their mobile shopper experience.
THE VENETIAN LAS VEGAS
Boosting gaming revenue with an integrated guest offer product
With a majority of business generated through their retail and hotel facilities, The Venetian identified an opportunity to increase revenue from the Casino floor, by building stronger customer engagement, especially targeted offers to promote gaming engagement.
We created a custom guest offer digital product that supports the need to move customers from an early touchpoint through to maturity - with targeted offers delivered within the product and via integration with their retail, residential and gaming systems.
THE COSMOPOLITAN OF LAS VEGAS
Transforming digital experiences with a unified customer view
As part of their digital transformation the client wanted to innovate and create a new digital experience starting with a new website that would enable them to own the customer journey and provide an excellent customer experience. Previous attempts to solve the problem had failed given the complexity of their technology.
To solve this we decoupled the website from the source backend systems to create a single customer view with data from their reservations system, player management, concert venue management, retail and other systems.
MACY’S
Realizing a forward digital retail strategy, starting with data
At Macy’s, systems had been devised to better understand customers, however many of these were in disrepair, or never completed to their original strategic design. Operating without trustworthy data was viewed as economically risky for America’s department store brand.
We dissected Macy’s data, explored its origins, understood the transformations at play, and designed the forward digital strategy in a comprehensive “know your customer” data layer. This data fabric enabled significant application and associate time savings and more reliable data to baseline marketing, sales, and purchasing decisions.
We accelerate the digital journey, offering end-to-end services.
We meet clients where they are in their journey.
Every client is unique, we adapt to their ways of working.
We embed strategy into the digital enablement process.
Our approach is highly collaborative, we don’t work in a vacuum.
We enable clients to successfully “own” the product.
Our services
Digital strategy
Bringing digital vision to life by fusing digital strategy, innovative experiences, and cutting-edge technologies.
Product design
Architecting high-quality, intelligent digital products that support your organizational strategy.
Product development
Ideating and designing digital products that are beautiful, intuitive and support your business.
Integrated systems
Maintaining legacy systems while creating a modern user experience and application capability.
gravity9’s introduction to AI for enterprises
How do we harness AI to stay relevant in a rapidly changing world?
Every organization is unique. They have unique products, customers, systems, and data, making it crucial to have a customize AI solutions.
Join our AI workshops to learn how Generative AI, Natural Language Processing, Computer Vision, Data Strategy and bespoke AI services can enable you to leverage AI to ensure your relevance and edge, now and for the future.
Xtraction
A Gravity9 AI Offering
The Problem
Data retention is increasing at an exponential rate. Organizations are drowning in the weight of their data; however relevant or voluminous. Sifting through this data is a task as daunting as they come, with time instead needed just to keep the lights on.
What is the best way to glean any useful information? To empower your people? Search through unstructured documents? At speed?
How many strategic business decisions hang in the balance?
The Solution
We activate a unique combination of AI, tooling, and interfaces to extract useful information from your unstructured data faster than you thought possible.
This is accomplished using an intelligent Retrieval-Augmented Generation (RAG) process, purpose-built for your use case. Our Xtraction offering puts RAG on a rocket ship, building a fully-owned functional retrieval foundation and engine in a few weeks, and in your hands.
How we work
We help clients get started with short (weeks not months), sprint-based micro-offerings.
Forward-looking, art-of the possible perspective.
Collaborative exercises to gain team alignment.
Tangible outputs that you can use immediately.
Our micro-offerings:
We apply an agile, workshop-based approach to help clients accelerate timelines, inspire sponsors, and align strategy, design, and technology teams.
Digital Navigator
As clients seek to articulate their digital strategy, identify new digital opportunities or address challenges in their digital journey, the Digital Navigator offer covers:
Goal and KPI setting.
Digital profiles and personas.
High-level visualization of digital concepts.
Value assessment for funding.
Product Tangibilty
For clients that have a defined vision and need to bring a campaign or digital product to market, the Product Tangibility offer provides you with:
Detailed UX design including journeys.
Pre-visualization with clickable prototypes.
Digital initiative roadmap for build plan.
Sponsor pitch presentation.
How we partner
Value-based engagement models
Focused on bringing your work forward
Easy to work with
Platform agnostic
